IT support meets software development.
I'm Zachariah Crosby, an Information Technology professional and aspiring software developer. I bring hands-on experience with endpoint provisioning, user onboarding, Microsoft Intune, ImmyBot, RMM tools, IT documentation, and a growing software development toolkit.
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A practical technical mindset.
My background combines hands-on IT support with formal education in Information Technology, web and mobile programming, systems administration, databases, information security, and software development.
Who I Am
I'm an Information Technology professional with experience supporting endpoint provisioning, user onboarding, workstation configuration, client communication, equipment logistics, and IT documentation.
Where I'm Going
I'm building toward a long-term software development career while bringing the troubleshooting, communication, reliability, and systems mindset I developed through IT support into every project I build.
Tools I can work with.
Skills and technologies from my professional experience, education, certifications, and ongoing development.
IT Support & Endpoint Management
Programming & Data
My GitHub work.
This section automatically pulls your public repositories from GitHub, allowing employers to go directly from this portfolio to your source code.
Professional experience.
Experience that has strengthened my technical, organizational, communication, and problem-solving skills.
Help Desk Intern
Palmetto Technology Group · Managed IT Services
Provisioned Windows computers for new hires; configured accounts and systems using Microsoft Intune, ImmyBot, RMM tools, and IT Glue; communicated with clients to gather information and coordinate equipment needs; and supported device return workflows through UPS WorldShip.
Project Assistance
Construction Support Services
Support residential project closeout through post-construction cleanup, home staging, debris removal, garage organization, and final site preparation while responding to changing schedules and priorities.
Clean Up Crew
Productive Kitchen Staff · Event Operations
Led cleanup activities for events serving up to 200 guests while maintaining sanitation, safety, and venue standards under time pressure. Completed closeout responsibilities efficiently and reliably.
Education & credentials.
Formal education and technical training supporting my IT and development career.
Liberty University
B.S. Information Technology,
Web & Mobile Programming
Dean's List · 3.6 GPA
Relevant coursework: C++, Object Oriented Programming, Front End & Back End Web Development, Database Management, Information Security, Systems Administration, DevSecOps, and Mobile Programming.
Technical Credentials
Google IT Support Certificate; Microsoft IT Support training; Systems Administration coursework through Greenville Technical College.
Currently developing additional skills in CompTIA A+, AWS, Google IT Automation with Python, and Microsoft 365 Administration (MS-102).
Want the full picture?
View my resume.
My resume includes my professional experience, technical capabilities, education, certifications, and current professional development.
Let's build something.
I'm interested in IT support opportunities, entry-level software development roles, internships, and teams where I can contribute while continuing to grow.